NAVAI DentalPre-fork gatewayNAVAI · Autonomous dental operations
Modern Dentistry Is Running on 1998 Infrastructure.
Clinical care has moved on to 3D CBCT imaging and guided surgery. The business side of dentistry still runs on paper intake forms, phone tag, manual double entry, and a bloated payroll.
NAVAI clears that administrative bottleneck with one deterministic operating layer.
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How many locations do you run? The site adapts to your answer.
The full breakdown follows either way. Your answer just tailors it to you.
For the independent operatory (1–2 clinics)
“The Single-Doctor Administrative Trap”
- The front desk juggles 3 ringing lines while a patient waits at the counter with a clipboard.
- A caller asking about a $5,000 implant or Invisalign case reaches voicemail after 5 PM and books with a competitor.
- A 9:00 AM cancellation leaves a chair empty while $350 an hour in fixed operatory overhead keeps running.
- Staff spend 4 hours a day dialing recalls by hand, and the calls go straight to voicemail.
About $120,000 a year lost to administrative drag, plus $30k+ a month in unused chair time.
For the DSO / enterprise (3+ sites)
“The Multi-Tier Corporate Hemorrhage”
- Call centers lose 40%+ of their staff every year, so the training budget is spent again and again.
- In-house billing and RCM departments cost 3–5% of gross collections.
- Regional managers drive from site to site to enforce protocol with spreadsheets.
- Schedules leak appointments, and no two clinics run the same way.
$1.2M+ in corporate payroll overhead, and 30%+ of high-margin patient conversions lost.
For independent practices (1–2 clinics)
AI voice intake picks up on the first ring, triages emergencies, and books the case straight into the PMS.
A cancellation sends an instant two-way SMS recall, so the open chair is filled before production drops.
ID, insurance card, medical history, and HIPAA consent are completed on the patient's phone before they arrive.
For enterprise DSOs (3+ locations)
One autonomous voice intake across all 10–100+ sites, with no staff turnover to manage.
Benefits are verified before arrival, and CDT disputes are filed in one click.
The software applies the same booking rules and pricing across the group, with no managers needed to enforce them.
The 30-Day Clinical Run.
NAVAI connects directly to your live PMS (Dentrix, Eaglesoft, Open Dental, or Curve), signs a Business Associate Agreement with you, and runs 30 days of live production on your real ledger before billing starts. You see it work in your own operatories first; the contract comes after deployment.
NAVAI · Autonomous dental operations
NAVAI Protocol 4.0: The independent clinic
The clinic that runs itself. From first call to final claim.
NAVAI runs the clinic's whole operating layer (calls, intake, scheduling, insurance, and revenue cycle) inside the PMS you already use. From the day it goes live, your team stops doing clerical work.
First month free: see the results before you pay a single dollar
The deployment covenant: every figure is a contract term
NAVAI Protocol: Independent Operatory Spire
The core doctrine
Dentistry's administrative model died in the 1990s. We buried it.
NAVAI is not an assistant. It is the operating standard for autonomous dentistry, and it ends the clipboard era.
- Clipboards, intake forms, and manual telephone tag
- Swivel-chair double data entry into the PMS
- High-friction billing delays and surprise balances
- Salaried staff spending their day dialing patients who don't answer
- A meaningful share of gross collections spent on paper, schedules, and payroll turnover
A stuck model: high friction, high payroll, and every task waiting on a person.
- Autonomous voice ingestion with zero ring delay
- Deterministic two-way PMS sync: every write lands exactly once
- Pre-arrival insurance settlement and digital consent
- Self-healing schedules: cancellations backfilled in under 3 minutes
- No administrative drag, and revenue work that runs 24/7
Zero ring delays. Zero paper intake. Zero administrative drag.
Three vectors of clinic automation
The fully autonomous clinic.
In the old model, your front desk is tied to the phone, insurance checks, and manual recall. NAVAI automates that whole administrative layer inside your PMS, so your operatories keep producing around the clock.
Sub-Second Bilingual Intake
Answers on the first ring, day or night, and qualifies the case while booking it.
- Evaluates surgical and cosmetic case intent in real time
- Books directly into Dentrix, Eaglesoft, Open Dental, or Curve
- Bilingual intake, so no caller reaches voicemail
Instant Pre-Arrival Settlement
Everything is settled before the patient sits down in the chair.
- Digital intake forms and ID capture completed on the patient's phone
- Insurance eligibility checked in real time before arrival
- No waiting-room delays, no clipboards
Self-Healing Operatories
A cancelled slot doesn't stay empty. The schedule fills it again on its own.
- Two-way SMS backfill within 3 minutes (180 seconds)
- Scans your unbooked treatment pipeline automatically
- No one on staff has to touch a keyboard
Radiograph Analysis Engine
Computer-vision radiograph review supporting diagnostic confidence.
Autonomous Treatment Coordinator
Instant out-of-pocket estimates that accelerate case acceptance.
Direct Claim Submission
End-to-end claim submission with automated ledger posting.
Operatory Inventory Intelligence
Supply telemetry with low-stock alerts and direct reordering.
Roadmap modules go to pilot groups first. Deployment clients get early access as each module passes clinical review.
Deterministic PMS bridge
Every write lands. Exactly once.
NAVAI reads and writes directly to every major practice management system and builds a custom bridge for the rest. Appointments appear in your schedule in under two seconds, and a cancellation starts the backfill automatically. No double entry, no switching between screens.
There is one write path: an isolated local bridge for on-premise systems, and cloud APIs for SaaS PMS platforms.
- Two-way read/write, not a one-way export
- Live schedule writes in under 2 seconds
- Intake forms sent automatically after every booking
- Chair backfill on cancellations via two-way SMS
Running something else? NAVAI connects to every PMS via custom bridge connectors during onboarding.
The NAVAI console
Live subsystem telemetry, four surfaces.
Every module reads the same practice data, so the numbers never disagree.
DSO & multi-location enterprise
Three payroll tiers. One operating mesh.
Every multi-location group carries the same three administrative layers: a call center, a billing department, and traveling regional managers. NAVAI combines all three into one operating mesh. The overhead simulator itemizes the payroll lines this removes for your group, and the 30-Day Clinical Run checks them against live production.
Centralized call-center payroll
Intake teams across sites with constant turnover, replaced by one autonomous bilingual intake layer that covers every location 24/7.
Bloated billing & RCM departments
Back-office teams paid out of every location's collections, replaced by autonomous eligibility checks, claim scrubbing, and ledger settlement.
Regional operations managers
Traveling managers and auditors who enforce protocol by hand, replaced by deterministic protocol enforcement and live cross-site telemetry.
Map the layer to your group.
A 25-minute Deployment Protocol Review covering your locations, your PMS stack, and the exact payroll lines NAVAI removes.
Protocol comparison
Two protocols. Two engineering deliverables.
These are two different systems, not two price tiers of one product. The technical breakdown:
Select your operating protocol
One system. Two protocols.
There are no prices on this page. Pick the protocol that fits your practice. Your first month is free, and you see the results running live in your clinic before you pay a single dollar.
The complete autonomous front office for a private practice: every call answered, every chair backfilled, every intake settled before arrival.
- Local two-way PMS sync
- Autonomous schedule backfill on cancellations
- Pre-arrival digital intake & insurance verification
- Bilingual call routing
The multi-database command layer for large groups. Call centers, RCM departments, and regional protocol enforcement are combined into one deterministic mesh.
- Centralized call-center dissolution
- Autonomous CDT dispute & claim scrubbing
- Deterministic cross-site protocol enforcement
- Custom database cluster bridging
The 30-Day Clinical Run.
NAVAI runs the front office from start to finish; it is not an add-on. We connect directly to your live PMS (Dentrix, Eaglesoft, Open Dental, or Curve), sign a BAA with you, and your first month is free: 30 days of live production on your real ledger. You see the results in your own operatories before you pay a single dollar.
Live PMS integration•Signed BAA included•$0 upfront software cost•30 days verified before billing